SUPPORT
How long is the delivery time?
We usually process and ship your order within 3 business days. After that, delivery usually takes 8–10 days. You will receive updates via email as soon as your package has been shipped and during transit.
Do you offer open purchase?
Yes, we offer a 14-day return policy under the Distance Selling Act. Please note that special terms and conditions apply to hygiene products such as headphones. For more information, please see our terms and conditions.
Please contact us using the form below if you wish to make a return.
Can I track my package?
Yes, you can track your package as soon as it has been shipped. We will email you a tracking link when the package is on its way.
What payment methods do you accept?
We accept Swish / Debit card / Apple Pay.
How do I file a complaint?
Contact us in the form below and state what is defective and we will make sure to help you.